Shipping & Delivery Policy
Effective Date: June 2025
At Gravity Power Solution, we are committed to ensuring your orders are delivered safely and efficiently. This policy outlines our shipping terms and delivery process for refurbished UPS systems and related products.
Delivery Zones
- We currently deliver across PAN India based on serviceable pin codes.
- Delivery availability depends on location, product type, and courier network.
Delivery Charges
Delivery charges are not included in the listed product price.
- Delivery cost is calculated based on the destination pin code and the weight/size of the product.
- Our team will confirm delivery charges after order confirmation or inquiry.
- In some cases, local transport or on-site assistance charges may apply.
Dispatch & Transit Time
📦Domestic Shipping (Within India)
Estimated Delivery Time: 2–7 working days
Shipping Charges: Based on product weight and delivery pin code
Cash on Delivery (COD): ❌ Not available for refurbished products
🌍 International Shipping
Available For: Select countries (please contact us before ordering)
Estimated Delivery Time: 20–25 business days
Courier Partners: FedEx, DHL, Aramex, or equivalent
Customs & Duties: To be paid by the customer (if applicable)
Insurance: Available on request
🚚 Additional Notes
Deliveries to remote or non-serviceable pin codes may require additional time or charges.
In case of shipment delays caused by courier or customs, Gravity Power Solution will assist you in coordination but is not liable for courier service disruptions.
For bulk orders, customers may contact our support team to arrange transportation via freight services.
Delivery Tracking
- Tracking information will be provided via SMS or email after dispatch.
- Customers can contact our support team for any shipping updates.
Delivery Delays
We aim to meet estimated delivery timelines, but delays may occur due to:
- Weather or natural calamities
- Transport strikes or courier partner issues
- Remote or unserviceable delivery zones
Product Handling During Delivery
- All products are packed securely to avoid transit damage.
- Customers are advised to inspect the product upon delivery.
- In case of visible damage, report it within 24 hours for resolution.
Contact for Delivery Queries
For any shipping-related questions or pin code confirmation, contact us:
Gravity Power Solution
Registered Office: No 10, 3rd Cross, Sri Rama Temple Road, Ejipura, Bengaluru – 560047
Head Office: No 78, 4th Main Rd, Chamrajpet, Bengaluru, Karnataka 560018
Email: info@gravityups.in
Phone: +91 9741952744 / 9071615552